Managed Services Agreements
Brightworks offers managed services agreements (MSAs) to small- and medium-sized organizations, primarily in Tompkins County.
We take care of everything that an in-house IT specialist would do for you (and more) – for a fixed cost that’s less than hiring one!
The Brightworks Managed Service Agreement is:
reliable, cost-effective, standardized services +
continuous alignment with industry best practices +
strategic planning, oversight, & budgeting +
tech support when you need it.
Design & Implementation Services
The outcome of our strategic planning process is an annual and 5-year budget. This ensures our Managed Service clients know when and how much they will need to invest in their IT infrastructure.
The most common larger projects include:
- Servers, on premise at your business or hosted at Brightworks;
- Networks, including wireless and low-voltage cabling;
- Email services, website hosting, and other cloud services;
- Managed data backup services for critical business infrastructure.
Note: we implement and support Microsoft Server operating systems and Microsoft Windows desktop operating systems, with Linux implementations where appropriate. We do not implement or support Apple products.
Last updated: August 21, 2017